App Support

Thank you for playing Neon Stack. Below are answers to common questions.

Can I change my player name?

To ensure the fairness and reliability of the Global Leaderboard, player names cannot be changed once they are set. Please choose your name carefully.

Why isn't my score appearing on the Global Ranking?

The Global Leaderboard requires an active internet connection. Please check your network settings. If you are offline, your score will only be saved to "My Record" (Local).

Is my data safe?

Yes. We use anonymous authentication to securely store your high scores without requiring any email or password registration.

Contact Us

If you have any other questions or encounter bugs, please contact us via email:

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